jp99 Privacy Policy
jp99 takes the protection of every player's personal information seriously. This policy clearly explains how we manage, use and protect your data as a user of our platform.
Our Commitment
Six Data Protection Principles of jp99
Every action we take regarding player data is built on these six core principles.
Encrypted Data Security
All information you provide to jp99 is protected using SSL encryption technology. Your data is never stored in an open form or readable without authorisation.
Not Sold to Third Parties
jp99 does not sell, rent or disclose your personal information to any third party for marketing or commercial purposes without your consent.
Account Control by the Player
You have the full right to update, amend or request deletion of your personal information at any time through our 24/7 customer support.
Minimum Data Collection
jp99 only collects information that is strictly necessary for service purposes — account registration, identity verification and payment processing.
Transparency in Data Use
This policy states exactly what your data is used for. No hidden purposes or undisclosed uses of data will occur beyond what is stated here.
International Licensing Compliance
As an internationally licensed platform, jp99 complies with data protection standards set by regulatory bodies when handling player information.
Introduction
jp99 ("we", "our platform") operates under an international licence and is committed to protecting the privacy of every individual who uses the jp99.wine website. This Privacy Policy is drawn up to ensure you clearly understand how your personal information is collected, used, stored and protected when you use our services.
By registering an account or using any part of the jp99 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using the platform and contact us for further enquiries.
This policy is written in English for the convenience of Malaysian players. Any questions regarding jp99's privacy policy may be directed to our customer support team.
Personal Information We Collect
jp99 only collects information necessary to provide safe and responsible online betting services. Information we may collect includes:
- Identity Information: Full name, date of birth, identification card number (MyKad), nationality and gender for account verification and legal compliance purposes.
- Contact Information: Mobile phone number, email address and mailing address for communication and account verification purposes.
- Financial Information: E-wallet details (Touch 'n Go, Boost), DuitNow information, FPX online banking transaction data and cryptocurrency wallet information related to deposits and withdrawals.
- Usage Data: Game activity records, transaction history, login logs, game preferences and platform usage statistics.
- Technical Data: IP address, device type, operating system, web browser and cookies used when visiting the jp99 site.
Purpose of Using Personal Information
Information collected by jp99 is used solely for the following purposes and will not be used for any other purpose without prior notice or your consent:
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1Processing new account registrations and verifying player identity in accordance with international licensing standards.
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2Processing deposit and withdrawal transactions securely through payment methods supported by jp99.
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3Delivering relevant promotions, bonuses and service updates to you via email or the platform.
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4Providing effective 24/7 customer support in Malay and English.
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5Detecting and preventing fraud, money laundering and other unlawful activities on the platform.
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6Complying with legal requirements, regulations and instructions from relevant authorities or regulatory bodies.
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7Continuously improving the quality of the jp99 platform, user experience and services.
Sharing Information with Third Parties
jp99 does not sell or disclose your personal information to external parties for marketing purposes. However, under certain circumstances, we may share your information with the following parties:
- Payment Providers: Payment platforms such as Touch 'n Go, Boost and FPX providers receive transaction data required to process your deposits and withdrawals.
- Game Providers: Game software companies partnering with jp99 may receive game session data required for technical operational purposes only.
- Authorities: Information will be disclosed to government authorities or regulatory bodies when required by law, court order or other lawful directive.
Every third party that receives data from jp99 is required to store that information securely and use it only for the stated purpose.
Cookies and Tracking Technologies
The jp99.wine website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device when you visit our website.
We use several types of cookies for the following purposes:
- Session Cookies: Store your login status and session settings while you use the platform — automatically deleted when you close the browser.
- Preference Cookies: Store your language choice, display settings and personal preferences to make future use easier.
- Analytics Cookies: Help us understand how users interact with the platform for service improvement purposes.
- Security Cookies: Used to detect and prevent suspicious activity or unauthorised login attempts.
Data Storage and Security
jp99 uses secure, encrypted server infrastructure to store all player personal information. The security measures we employ include:
- SSL/TLS encryption on all data transmission channels between your device and jp99 servers.
- Strict access controls — only authorised staff may access player personal information.
- Continuous system monitoring to detect and respond to any security threats.
- Two-factor authentication (2FA) available to protect your account from unauthorised access.
Your personal data is retained for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. After an account is closed or upon your request, data will be deleted according to established procedures, unless the law requires retention for a specific period.
Your Rights as a jp99 Player
As a jp99 platform user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right of Rectification: You have the right to request correction of any information that is inaccurate or out of date.
- Right of Erasure: In certain circumstances, you may request deletion of your personal information, subject to legal requirements.
- Right to Object: You may object to the processing of your data for direct marketing purposes.
- Right to Restrict Processing: You may request restrictions on how we process your data in certain circumstances.
To exercise any of the above rights, please contact the jp99 customer support team via 24/7 live chat or our support email. We will process your request in accordance with established procedures.
Changes to the Privacy Policy
jp99 reserves the right to update or amend this Privacy Policy from time to time. Any material changes will be communicated to players via an announcement on the website or an email notification before the changes take effect.
We encourage you to review this Privacy Policy page periodically to ensure you are always aware of how your information is protected. Continued use of the jp99 platform after a policy change is considered acceptance of the updated terms.
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Your Privacy Protected, Your Game Safe
jp99 ensures your data is always protected so you can play with confidence. Register an account and enjoy a secure betting experience with us.
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