Terms and Conditions jp99

Acceptance of Terms

By registering an account, accessing or using any part of the jp99 platform — including the website, mobile application and all related services — you expressly give your full consent to all terms and conditions stated in this document.

If you do not agree with any part of these terms, you are required to stop using the jp99 platform immediately and close your account. Continued use of this platform after any amendment to the terms is considered acceptance of those changes.

Account Eligibility and Registration

Use of the jp99 platform is subject to the following eligibility requirements that must be met by every user:

• At least 21 years of age on the date of registration.
• Legally eligible to enter into a binding agreement.
• Not on any self-exclusion list or any active gambling protection programme.
• Not acting on behalf of a third party or corporate entity when registering a personal account.

Each user is only permitted to hold one active account. Registration of multiple accounts by the same individual, using the same or different information, is strictly prohibited. jp99 reserves the right to merge or terminate duplicate accounts without prior notice and to withhold any related balances or bonuses.

You are responsible for ensuring that all information provided during registration is accurate, complete and current — including your full name, identity card number (MyKad), mobile phone number and email address. jp99 reserves the right to request proof of identity at any time for account verification purposes.

Account Security and Password

You are fully responsible for keeping your jp99 account password confidential. jp99 will never ask for your password through any communication channel including live chat, email or direct messages.

• Do not share your login information with any party.
• Use a strong and unique password for your jp99 account.
• Notify jp99 customer support immediately if you suspect unauthorised access to your account.
• Log out of your account each time you finish using a shared device.

jp99 is not responsible for any loss or damage arising from your failure to keep your login information secure. Any activity that occurs under your account is considered your own action unless reported promptly.

Deposits, Withdrawals and Payment Methods

jp99 accepts deposits and processes withdrawals through designated payment methods. All financial transactions are subject to the following conditions:

• Minimum deposit: RM30 for each payment method.
• Minimum withdrawal: RM50 per transaction.
• Withdrawals are typically processed within 5 to 30 minutes once verification is complete.
• Supported payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency (USDT, BTC and ETH).

jp99 reserves the right to request additional identity verification before approving any withdrawal transaction. This is a standard security measure to protect your account. Withdrawals can only be made to an account or e-wallet registered under the same user's name.

Bonus and Promotion Terms

jp99 offers various bonuses and promotions to players. All bonuses are subject to specific conditions that must be understood before they are accepted:

First Deposit Bonus: jp99 offers a first deposit bonus of 200% up to RM888. For example, if you deposit RM100, you receive a bonus of RM200 bringing your account balance to RM300. The rollover requirement is 20 times the bonus value, meaning RM200 × 20 = RM4,000 must be wagered before any withdrawal from bonus funds can be made. For a deposit of RM1,000, the maximum bonus of RM888 is received bringing the balance to RM1,888, with a rollover requirement of RM888 × 20 = RM17,760.

• Bonuses may only be used for wagering purposes and cannot be converted directly to cash.
• jp99 reserves the right to cancel bonuses if any misuse or fraud is detected.
• Ongoing promotions may have additional conditions stated separately on the relevant promotions page.
• Only one first deposit bonus is allowed per account. Users who register multiple accounts to obtain additional bonuses will have their accounts cancelled.

Prohibited Activities and Fair Use

To maintain a fair and safe gaming environment for all jp99 users, the following activities are strictly prohibited:

• Use of automation software or scripts (bots) to place bets or bypass the system.
• Collusion between players or unfair cooperation in multiplayer games.
• Attempting to exploit any technical bugs or system errors for personal gain.
• Registering multiple accounts to repeatedly obtain bonuses or promotions.
• Money laundering through betting activities on the jp99 platform.
• Providing false information during registration or the identity verification process.

If jp99 detects any suspicious activity or a breach of these terms, jp99 reserves the right to suspend the account, withhold funds, cancel winnings and submit related information to the relevant authorities without prior notice.

Responsible Gambling

jp99 is committed to responsible gambling practices. This platform is intended solely for the entertainment of eligible adults. jp99 encourages players to play within their means and not to treat gambling as a source of income.

• Users may contact the jp99 customer support team to request deposit limits or a temporary self-exclusion.
• jp99 reserves the right to decline or suspend services to any individual suspected of having a gambling problem.
• Any individual under the age of 21 is strictly prohibited from using this platform.

For more information on responsible gambling, users are encouraged to read the Responsible Gambling page on this website.

Liability Limits and Disclaimer

jp99 provides betting services on an "as is" basis. jp99 makes no express or implied warranties regarding the accuracy, reliability or uninterrupted continuity of the service.

• jp99 is not liable for any indirect, consequential or extraordinary losses arising from use of the platform.
• Temporary technical disruptions, system maintenance or events beyond jp99's control may cause the service to be temporarily unavailable.
• All game results are final and jp99 is not responsible for any outcomes determined by third-party game providers.

jp99 operates under international licensing and complies with all applicable licensing requirements. Users are fully responsible for ensuring that their use of this platform is in accordance with the local laws in force in their area of residence.

Account Closure and Suspension

You may close your jp99 account at any time by contacting the customer support team via live chat or email at [email protected]. Before closure, ensure that all pending withdrawals have been settled.

jp99 reserves the right to suspend or terminate any user's account without prior notice if:

• A breach of any term in this document occurs.
• Fraudulent activity or suspicious behaviour is detected under the account.
• Registration information provided is found to be false or inaccurate.
• Requested by the relevant authorities for legal reasons.

Governing Law and Dispute Resolution

These terms and conditions are governed and interpreted in accordance with the laws of the jurisdiction where jp99 holds its licence. Any dispute arising from or relating to these terms shall first be resolved through direct negotiation with the jp99 support team.

If a resolution cannot be reached through negotiation within a reasonable period, the dispute may be referred to an arbitration body recognised by jp99's licensing authority. The arbitration decision is final and binding on both parties.

If any provision in these terms is found to be invalid or unenforceable, that provision will be considered severable and the remainder of these terms will continue in full force and effect.